Help and support.
One address, answered within a day.
Write to us
support@junturi.appWe answer within a day. Include the trip name if it concerns one trip.
Your account
Delete your account yourself from Settings. Nothing to email, nothing to wait for. Your data is removed as described in the privacy policy.
Good questions.
Is Junturi free?+
Free for every member of every trip, and organising your first trip is free. Organising more trips is Junturi Plus. Junturi adds no fees to anything you book.
Which platforms does it run on?+
The web app runs in your browser today. The iOS and Android apps are coming to the App Store and Google Play: iOS 15 or later, Android 7 or later.
How does the group decide?+
Anyone proposes a destination or a date range; everyone votes; the trip owner locks it. In Talk, a poll settles the smaller questions and the pin rail keeps what was decided in view.
Can I split with friends who aren't on the app?+
Yes. Add them as managed participants; you log on their behalf and their balance rolls up to you in Settle.
What about currencies?+
Log costs in the currency you paid. The trip carries its own exchange rates, refreshed only when you accept a proposal, and you can record what the card actually charged.
How private is my trip?+
Trips are visible to their members and the people you invite. Documents carry an audience you choose, your budget is yours alone, and your passport is shared only through a link you control.